Returns & Exchanges
At Snow Peak, we stand behind the quality of our outdoor apparel and gear with a commitment to your complete satisfaction. If you are not satisfied with your purchase, you may return or exchange unworn and unwashed items within 30 days of the delivery date.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging with all tags attached and include a copy of your packing slip inside the box.
Attach Shipping Label
Print the prepaid shipping label provided by our portal and affix it to the outside of your package, ensuring any old labels are covered.
Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect your items, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing